All complaints are handled fairly, consistently and wherever possible resolved to the complainant's satisfaction. You can file a complaint by emailing support@alessandroflex.com.
If you find yourself unhappy with our services or have any questions related to your account or activities with us, don't hesitate to email us at support@alessandroflex.com.
Please rest assured that we are fully committed to handling and resolving any complaints promptly.
General complaints may require up to 7 business days for resolution.
Safety and well-being is incredibly important to us. Should you come across any content on our website that you believe is illegal or non-consensual, we urge you to notify us immediately.
If you are featured in any content on our website without your consent, you have the right to request its removal and permanent deletion.
You can report such content by sending a report to support@alessandroflex.com.
We address and resolve all complaints concerning illegal or non-consensual content within 24 hours.